Sr Manager, Business Analyst

Otis

Bengaluru, Karnataka, India
End-to-end functional delivery
Enterprise crm and digital transformation
Dynamics 365 ecosystem
The role is responsible for driving end‑to‑end functional delivery across enterprise CRM and digital transformation programs

Job Summary

  • The role is responsible for driving end‑to‑end functional delivery across enterprise CRM and digital transformation programs.
  • Champions modern, AI‑enabled requirements and design practices within the Dynamics 365 ecosystem to improve sales productivity and delivery outcomes.
  • The position provides an opportunity to learn the workings of a global business and has engagement with various Global / Regional stakeholders all over the world.

Matching Summary

The role is responsible for driving end‑to‑end functional delivery across enterprise CRM and digital transformation programs.

Skills & Requirements

Must-have

  • End-to-end functional delivery
  • Enterprise CRM and digital transformation
  • Dynamics 365 ecosystem
  • AI-enabled solutions
  • Agile Software Development Lifecycle

Nice-to-have

  • Global program visibility
  • Cross-functional collaboration
  • Continuous learning and growth

Key Requirements

  • 12+ years IT industry experience
  • Business Analysis experience
  • Functional and Technical Design experience
  • Scaled Agile experience
  • Microsoft Dynamics 365 experience
  • MS Azure Dev Ops (ADO) experience

Work Rights

Not specified

Tailored Resume

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