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World Vision is seeking a Digital Platform Engineer to enhance the reliability and performance of its key business applications. The role involves providing technical support for digital workplace tools and collaborating with IT teams globally to ensure optimal service delivery.
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Job Summary
The Digital Platform Engineer ensures the reliability, performance, and availability of key business applications across the organization.
This role involves providing Level 2 and Level 3 technical support for Microsoft 365, Box, and related productivity tools to field offices globally.
Candidates must collaborate within Agile teams to implement fixes, monitor application health, and document support procedures.
Matching Summary
Match Score: 75
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World Vision is seeking a Digital Platform Engineer to enhance the reliability and performance of its key business applications. The role involves providing technical support for digital workplace tools and collaborating with IT teams globally to ensure optimal service delivery.
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Skills & Requirements
Must-have
Microsoft 365 support experience
Box platform administration
Level 2 and Level 3 technical support
ITOM tools monitoring
Agile team collaboration
Nice-to-have
Security-first mindset
Customer-centric communication
Continuous improvement approach
Global field office collaboration
Key Requirements
Local applicants only
Experience with Microsoft 365 and Box
Understanding of ITIL practices
Work Rights
Must be based in a country where World Vision International is legally registered