Digital Platform Engineer

World Vision

**
Microsoft 365 support experience
Box platform administration
Level 2 and level 3 technical support
** World Vision is seeking a Digital Platform Engineer to enhance the reliability and performance of its key business applications. The role involves providing technical support for digital workplace tools and collaborating with IT teams globally to ensure optimal service delivery. **

Job Summary

  • The Digital Platform Engineer ensures the reliability, performance, and availability of key business applications across the organization.
  • This role involves providing Level 2 and Level 3 technical support for Microsoft 365, Box, and related productivity tools to field offices globally.
  • Candidates must collaborate within Agile teams to implement fixes, monitor application health, and document support procedures.

Matching Summary

Match Score: 75

** World Vision is seeking a Digital Platform Engineer to enhance the reliability and performance of its key business applications. The role involves providing technical support for digital workplace tools and collaborating with IT teams globally to ensure optimal service delivery. **

Skills & Requirements

Must-have

  • Microsoft 365 support experience
  • Box platform administration
  • Level 2 and Level 3 technical support
  • ITOM tools monitoring
  • Agile team collaboration

Nice-to-have

  • Security-first mindset
  • Customer-centric communication
  • Continuous improvement approach
  • Global field office collaboration

Key Requirements

  • Local applicants only
  • Experience with Microsoft 365 and Box
  • Understanding of ITIL practices

Work Rights

Must be based in a country where World Vision International is legally registered

Tailored Resume

Cover Letter