Service Designer (agentic Ai) - 12 Month Ftc

Lloyds

Bristol, England, GB
Base: £61,344 - £68,160; bonus/equity: annual perf...
Hybrid
Service design expertise
Agile team collaboration
Stakeholder workshop facilitation
We’re looking for someone to help create seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design across the Group

Job Summary

  • We’re looking for someone to help create seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design across the Group.
  • We’re transforming at pace, investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers.
  • We offer a wide-ranging benefits package including a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes, 30 days’ holiday plus bank holidays, and wellbeing initiatives.

Matching Summary

We’re looking for someone to help create seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design across the Group.

Salary

Base: £61,344 - £68,160; Bonus/Equity: Annual performance-related bonus and share schemes; Benefits: Pension up to 15%, 30 days holiday plus bank holidays, wellbeing initiatives

Skills & Requirements

Must-have

  • Service Design expertise
  • Agile team collaboration
  • Stakeholder workshop facilitation
  • Customer and market insight driven
  • Strong communication skills
  • Hybrid working
  • Relationship building skills

Nice-to-have

  • Experience with Agentic AI
  • Innovative problem solving
  • Resilience under pressure
  • Proactive risk identification
  • Research and design thinking methods
  • Advocacy for Service Design
  • Continuous improvement mindset

Key Requirements

  • Minimum 5 years Service Design experience
  • Full Time availability
  • Hybrid working capability
  • Effective communication with senior audiences

Work Rights

Not specified

Tailored Resume

Cover Letter