Resident Service Coordinator - Santana Row

Greystar Worldwide LLC

San Jose, California, United States
Base: $22.12 - $25.00 ph; bonus: eligible for week...
Onsite
Exceptional customer service skills
Hospitality experience required
Event planning capabilities
The Resident Services Coordinator provides effective customer service to prospective tenants, current residents, and property staff while promoting a quality living experience

Job Summary

  • The Resident Services Coordinator provides effective customer service to prospective tenants, current residents, and property staff while promoting a quality living experience.
  • This role involves coordinating resident activities, handling disputes, managing maintenance requests, and preparing incident reports in accordance with company standards.
  • Employees receive robust benefits including competitive medical insurance, generous paid time off starting at 15 days of vacation, and a 401(k) match up to 6%.

Matching Summary

The Resident Services Coordinator provides effective customer service to prospective tenants, current residents, and property staff while promoting a quality living experience.

Salary

Base: $22.12 - $25.00 per hour; Bonus: Eligible for weekly, monthly, or quarterly bonus programs; Benefits: Medical, dental, vision, PTO, 401(k) match, sabbatical after 10 years

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Hospitality experience required
  • Event planning capabilities
  • Flexible schedule including evenings weekends
  • Ability to lift up to 50 pounds

Nice-to-have

  • Luxury community environment experience
  • Newsletter development skills
  • Conflict resolution abilities
  • Maintenance work order processing

Key Requirements

  • 1-2 years of related experience
  • Hospitability and event planning background
  • Ability to work flexible hours including holidays

Work Rights

Not specified

Tailored Resume

Cover Letter