Director – Service Delivery And Operations, Finance Shared Services

Genesys

Manila, Philippines
Hybrid
Record to report experience
Global expense management expertise
Professional services finance operations
The Director is responsible for leading day-to-day operations of Record to Insight, Global Expense Management, and Professional Services Finance Operations

Job Summary

  • The Director is responsible for leading day-to-day operations of Record to Insight, Global Expense Management, and Professional Services Finance Operations.
  • This role requires a strong foundation in accounting principles to ensure accuracy, integrity, and timeliness of financial processes while driving operational excellence.
  • Genesys offers employees the independence to make a larger impact on the company with benefits similar to larger tech companies.

Matching Summary

The Director is responsible for leading day-to-day operations of Record to Insight, Global Expense Management, and Professional Services Finance Operations.

Skills & Requirements

Must-have

  • Record to Report experience
  • Global Expense Management expertise
  • Professional Services Finance Operations
  • Month-end close cycle management
  • SLA and KPI performance monitoring
  • Senior Manager team leadership

Nice-to-have

  • Big 4 audit firm experience
  • Continuous improvement culture
  • Workday ERP familiarity
  • Strategic stakeholder partnership
  • Agentic AI platform knowledge

Key Requirements

  • BS Accountancy degree required
  • CPA certification required
  • 10+ years of team leadership experience
  • Shared Service Center work experience required
  • Experience with Big 4 audit firms preferred

Work Rights

Not specified

Tailored Resume

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