Cyber Client Service Technician

GE HealthCare UK

Appleton, WI, US
Not specified; not specified; competitive compensa...
Hybrid
Troubleshoot device cybersecurity issues
Interface with customer it and security personnel
Implement site cyber security policies
The Cyber Client Service Technician at GE HealthCare in Appleton, WI, is responsible for addressing cybersecurity issues related to medical devices while serving as the primary liaison between GE's service team and customer IT departments. The role demands strong technical skills in device servicing and cybersecurity, along with excellent communication abilities to ensure customer satisfaction and operational excellence

Job Summary

  • The C-CST serves as the primary face to customers for all device cybersecurity issues within the GE HealthCare Services team.
  • This hybrid role requires working remotely from a home office as well as onsite at customer locations to resolve complex biomedical security challenges.
  • GE HealthCare offers a great work environment with professional development, challenging careers, and competitive compensation.

Matching Summary

Match Score: 85

The Cyber Client Service Technician at GE HealthCare in Appleton, WI, is responsible for addressing cybersecurity issues related to medical devices while serving as the primary liaison between GE's service team and customer IT departments. The role demands strong technical skills in device servicing and cybersecurity, along with excellent communication abilities to ensure customer satisfaction and operational excellence.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • Troubleshoot device cybersecurity issues
  • Interface with customer IT and security personnel
  • Implement site cyber security policies
  • Maintain valid driver's license
  • Experience servicing electrical or electronic equipment

Nice-to-have

  • Strong clinical expertise across GEHC systems
  • Background on NIST standards preferred
  • Experience with imaging equipment patching
  • Ability to identify sales leads
  • Willingness to learn and adapt

Key Requirements

  • Associate's or Bachelor's degree in Engineering or IT
  • Minimum 2 years experience in IT networking or cyber-security
  • High School Diploma with 4 years of relevant experience
  • Valid driver's license required
  • Legal authorization to work in the U.S. without sponsorship

Work Rights

Must have legal authorization to work in the U.S.

Tailored Resume

Cover Letter