Patient Service Representative - Full Time

Intermountain Health

Murray, Utah, US
Base: $17.86 - $23.22; bonus/equity: not specified...
4 days onsite (32 hours/week)
Professional etiquette and communication
Resolving patient needs
Computer literacy
Intermountain Health is seeking a full-time Patient Service Representative in Murray, Utah, to serve as a primary connection between patients and the organization. The role focuses on delivering excellent customer service through patient intake, appointment scheduling, and administrative support while adhering to privacy standards

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role resolves patient needs related to patient intake and care, which may include greeting and checking-in/out patients, verifying information, documenting calls in EMR, and scheduling appointments.
  • The company provides a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 85

Intermountain Health is seeking a full-time Patient Service Representative in Murray, Utah, to serve as a primary connection between patients and the organization. The role focuses on delivering excellent customer service through patient intake, appointment scheduling, and administrative support while adhering to privacy standards.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service
  • Critical thinking/situational awareness

Key Requirements

  • Six months of customer service experience
  • Demonstrated basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to work collaboratively
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter