Patient Service Representative - Simms

Venice Family Clinic

Santa Monica, CA, USA
Base: $26.42 - $37.49 hourly; bonus/equity: not sp...
Fully on-site
Front office reception experience in allied healthcare
Knowledge of dental and medical terminology
Ability to multi-task and prioritize workload
The Venice Family Clinic is seeking a Patient Service Representative to provide administrative support in a healthcare setting. The role involves patient registration, appointment scheduling, and customer service duties, requiring strong communication and organizational skills

Job Summary

  • The organization serves 45,000 people across a network of clinics and mobile programs with compassion and dignity.
  • The role involves completing patient registration, scheduling appointments, and managing daily cash drawers while ensuring smooth patient flow.
  • Candidates must possess strong interpersonal skills to interact professionally with persons of diverse backgrounds and resolve conflicts diplomatically.

Matching Summary

Match Score: 85

The Venice Family Clinic is seeking a Patient Service Representative to provide administrative support in a healthcare setting. The role involves patient registration, appointment scheduling, and customer service duties, requiring strong communication and organizational skills.

Salary

Base: $26.42 - $37.49 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Front office reception experience in allied healthcare
  • Knowledge of dental and medical terminology
  • Ability to multi-task and prioritize workload
  • Knowledge of medical records release policies
  • Strong verbal and written communication skills
  • Problem solving and conflict resolution skills
  • Working knowledge of Microsoft Office and EHR

Nice-to-have

  • Bilingual in English and Spanish preferred
  • Experience with diverse social and cultural backgrounds
  • Ability to stay composed with difficult patients
  • Initiative in providing excellent customer service

Key Requirements

  • Demonstrated work experience in front office reception in an allied healthcare setting
  • Working knowledge of Microsoft Office, EHR/EDR systems
  • Disclosure of any final administrative or judicial decisions regarding misconduct within the last seven years

Work Rights

Not specified

Tailored Resume

Cover Letter