Customer Service Representative

Diversey - a Solenis Company

End-to-end order processing
Timely and high-quality customer support
Sap order processing
As a Customer Service Representative, you will play a critical role in driving customer satisfaction by managing end-to-end order processing, delivering timely and high-quality customer support, coordinating with key internal stakeholders, and continuously improving service processes

Job Summary

  • As a Customer Service Representative, you will play a critical role in driving customer satisfaction by managing end-to-end order processing, delivering timely and high-quality customer support, coordinating with key internal stakeholders, and continuously improving service processes.
  • Process customer orders, billing, accounts, and service-related applications, including service activation, maintenance, and termination, using SAP (e.g., SAP SD, MM modules).
  • We offer competitive compensation, and numerous opportunities for professional growth and development.

Matching Summary

As a Customer Service Representative, you will play a critical role in driving customer satisfaction by managing end-to-end order processing, delivering timely and high-quality customer support, coordinating with key internal stakeholders, and continuously improving service processes.

Skills & Requirements

Must-have

  • End-to-end order processing
  • Timely and high-quality customer support
  • SAP order processing
  • Troubleshoot and resolve customer complaints
  • Coordinate with internal stakeholders

Nice-to-have

  • Continuous professional development
  • Sustainable, science-driven products
  • Market leadership
  • Team capability and performance support

Key Requirements

  • Bachelor's degree in any field
  • 2–3 years of experience in Customer Service, Order Management, or Sales Support
  • Good command of English, both written and spoken
  • Experience with SAP is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter