Controls Support Technician Ii – Plc & Automation

BW Converting Solutions

Green Bay, United States
On-site
Plc software proficiency
Knowledgeable controls software
Strong technical troubleshooting skills
BW Converting Solutions is seeking a Controls Support Technician II with expertise in PLC and automation to provide technical support for their machinery. The position involves troubleshooting customer issues, programming changes, and improving productivity, along with a focus on continuous improvement and customer relationships

Job Summary

  • The Customer Support Technician II will utilize technical knowledge and controls expertise to independently support at least one product line by resolving customer issues, testing new technology, and assisting in the development of proactive services.
  • Respond with urgency to resolve unplanned customer issues, including providing breakdown support for component replacements (loading HMIs, drives, PLCs) as necessary.
  • Review customer data routinely and react to alarms, investigate customer downtime, develop insights and provide actions for customers for improved productivity and efficiency.

Matching Summary

Match Score: 85

BW Converting Solutions is seeking a Controls Support Technician II with expertise in PLC and automation to provide technical support for their machinery. The position involves troubleshooting customer issues, programming changes, and improving productivity, along with a focus on continuous improvement and customer relationships.

Skills & Requirements

Must-have

  • PLC software proficiency
  • Knowledgeable controls software
  • Strong technical troubleshooting skills
  • Mechanical, pneumatic, and control systems expertise
  • Ability to travel at least 15%

Nice-to-have

  • Customer Focus
  • Instills Trust
  • Drives Results
  • Communicates Effectively
  • Optimizes Work Processes
  • Collaborates
  • Ensures Accountability

Key Requirements

  • Associate degree in electro-mechanical, electrical design, or related field and five years of machine troubleshooting experience OR High school diploma and seven years of machine troubleshooting experience
  • B&R and/or Siemens control systems experience preferred
  • Knowledge or skills on envelope inserting or surface treatment equipment is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter