Front Office Manager

Sofitel Brisbane Central

Sunshine Coast, Australia
On-site
Lead and energise front office team
Deliver warm, efficient, memorable service
Oversee front desk operations
You’ll play a key role in guiding the team, delivering flawless operations and creating unforgettable experiences for every guest in this stunning setting

Job Summary

  • You’ll play a key role in guiding the team, delivering flawless operations and creating unforgettable experiences for every guest in this stunning setting.
  • As Front Office Manager, you’ll lead our Front Office team to deliver smooth, efficient operations and exceptional service every day.
  • Benefits Your Way Access to global accommodation and F&B discounts #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.

Matching Summary

You’ll play a key role in guiding the team, delivering flawless operations and creating unforgettable experiences for every guest in this stunning setting.

Skills & Requirements

Must-have

  • Lead and energise Front Office team
  • Deliver warm, efficient, memorable service
  • Oversee front desk operations
  • Handle guest inquiries professionally
  • Create welcoming, guest-focused environment

Nice-to-have

  • Inspiring and developing their team
  • Passionate about hospitality
  • High-performing team culture
  • Global strength of Accor

Key Requirements

  • Minimum 2 years' experience in front office or hospitality management
  • Strong leadership and communication skills
  • Talent for coaching and developing teams
  • Excellent problem-solving, organisational, multitasking abilities
  • Proficiency in property management systems
  • Opera Cloud experience highly regarded
  • Flexibility to work rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter