Experienced Veterinary Csr Ready To Grow? Join Our Fast‑expanding Hospital!

VCA Knapp’s Corner Animal Hospital

Grand Rapids, MI, US
Not specified
Veterinary reception experience
Manage phones and triage calls
Schedule and confirm appointments
VCA Knapp’s Corner Animal Hospital in Grand Rapids, MI is seeking an experienced Client Service Representative (CSR) who is proactive and dependable in a growing veterinary environment. The ideal candidate should have prior veterinary reception experience, strong communication skills, and a commitment to enhancing the client experience

Job Summary

  • As one of the first faces clients see and one of the last voices they hear, you’ll play a key role in ensuring every visit feels smooth, supportive, and personalized.
  • We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
  • Be part of a young, thriving hospital where your ideas and input truly matter.

Matching Summary

Match Score: 85

VCA Knapp’s Corner Animal Hospital in Grand Rapids, MI is seeking an experienced Client Service Representative (CSR) who is proactive and dependable in a growing veterinary environment. The ideal candidate should have prior veterinary reception experience, strong communication skills, and a commitment to enhancing the client experience.

Skills & Requirements

Must-have

  • veterinary reception experience
  • manage phones and triage calls
  • schedule and confirm appointments
  • process estimates and invoices
  • maintain medical records

Nice-to-have

  • problem-solving skills
  • anticipates client needs
  • works independently with confidence
  • team-centered culture
  • adaptable and excited by change

Key Requirements

  • Prior veterinary CSR/reception experience
  • Comfortable with veterinary terminology
  • Self-starter
  • Growth-oriented

Work Rights

Not specified

Tailored Resume

Cover Letter