Assistant Director, Event Services And Student Employment, Office Of Student Engagement
Wake Forest University
Winston-Salem, North Carolina, United States
Hybrid
Event planning and execution
Student employment lifecycle management
Customer service excellence
Wake Forest University is seeking an Assistant Director for Event Services and Student Employment, responsible for managing event reservations and student employment within campus programs. The role emphasizes exceptional customer service and oversight of student staff, aiming to enhance a vibrant campus community
Job Summary
Responsible for reservations and event planning for internal and external entities in all Campus Programs and Services facilities, providing exceptional customer service.
Manages the entire student employment lifecycle, including hiring, training, evaluation, and professional development for a team of 50-70 student staff.
Supervises the University Telephone Operator and student employees, while also representing the area on various committees and initiatives.
Matching Summary
Match Score: 85
Wake Forest University is seeking an Assistant Director for Event Services and Student Employment, responsible for managing event reservations and student employment within campus programs. The role emphasizes exceptional customer service and oversight of student staff, aiming to enhance a vibrant campus community.
Skills & Requirements
Must-have
Event planning and execution
Student employment lifecycle management
Customer service excellence
Accruent Event Management System (EMS)
Policy development and interpretation
Stakeholder engagement
Nice-to-have
Fostering a sense of belonging
Continuous improvement mindset
Independent judgment and initiative
Collaborative and professional demeanor
Key Requirements
Bachelor's degree or equivalent experience
Minimum three years of related experience
Ability to work independently
Superior written and verbal communication skills
Thorough knowledge of Microsoft Office applications