Refer A Friend For Customer Service Representative (dutch-speaking) – Global E-commerce

Concentrix

Lisbon, Portugal
Competitive salary (base + bonuses); not specified...
Dutch fluency c1
English fluency b2
E-commerce understanding
As a Customer Service Representative, you will investigate and resolve issues reported by buyers/sellers/customers/creators, such as checking order and logistics status

Job Summary

  • As a Customer Service Representative, you will investigate and resolve issues reported by buyers/sellers/customers/creators, such as checking order and logistics status.
  • Concentrix offers free learning and leadership development programs, with about 80% of managers promoted from within, providing real career and personal growth potential.
  • Benefits include a competitive salary with bonuses, central Lisbon location, referral bonus opportunities, and full paid training.

Matching Summary

As a Customer Service Representative, you will investigate and resolve issues reported by buyers/sellers/customers/creators, such as checking order and logistics status.

Salary

Competitive salary (base and additional bonuses); Not specified; Full paid training

Skills & Requirements

Must-have

  • Dutch fluency C1
  • English fluency B2
  • e-commerce understanding
  • social media products usage
  • 24/7 rotating shifts

Nice-to-have

  • career growth potential
  • team player
  • independent work
  • digital advertising understanding

Key Requirements

  • College degree or equivalent diploma
  • Call center and service industry experience
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter