Develop and evolve the enterprise IT Change Management strategy, aligned with ITIL v4 / ITSM standards
Job Summary
Develop and evolve the enterprise IT Change Management strategy, aligned with ITIL v4 / ITSM standards.
Own day-to-day IT Change Operations, including change assessment, approval, and risk management, CAB facilitation and oversight and stakeholder communication across IT and business teams.
Employees are eligible to participate in State Street’s comprehensive benefits program.
Matching Summary
Develop and evolve the enterprise IT Change Management strategy, aligned with ITIL v4 / ITSM standards.
Salary
Base: $70,000 - $118,750 Annual; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program
Skills & Requirements
Must-have
ITIL v4 / ITSM standards
change governance models
IT Change Operations
CAB facilitation and oversight
Agile and Waterfall delivery models
continuous improvement of change processes
Nice-to-have
disciplined, pragmatic approach
minimal operational friction
data driven continuous improvement
Transparency, reliability, and ownership
Key Requirements
3+ years of hands-on IT Change Management experience
Strong working knowledge of ITIL (v4 preferred) and ITSM frameworks