3-6 years customer success or account management experience
Proven track record managing book of business
Strong objection handling and commercial negotiation skills
The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle from onboarding to renewal
Job Summary
The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle from onboarding to renewal.
This role blends account management, retention strategy, and consultative upsell into one high-impact motion while serving as the single point of accountability for supplier retention outcomes.
Avetta is an industry-leading provider for supplier and contractor compliance management services with the largest supplier network of its kind.
Matching Summary
The Supplier Relationship Manager will own a strategic book of high-value suppliers and guide them through the full lifecycle from onboarding to renewal.
Skills & Requirements
Must-have
3-6 years customer success or account management experience
Proven track record managing book of business
Strong objection handling and commercial negotiation skills
Proficiency in Salesforce and lifecycle platforms like Gainsight
Experience with data-driven outreach and forecasting
Nice-to-have
Background in B2B SaaS or compliance-driven environments
Ability to influence cross-departmental process improvement
Empathy and confidence in renewal conversations
Experience aligning supplier needs with product value
Key Requirements
Bachelor's degree in business, communications, or related field
3–6 years of experience in customer success or account management
Hybrid work arrangement requiring three days per week in Sydney office