Officer, Customer Contact Centre

Prudential Corporation Asia Ltd

Not specified (assumed hybrid or onsite based on industry norms)
3 years of customer service experience
Good written/spoken english/chinese
Proficient in microsoft office
Prudential Corporation Asia Ltd is seeking an Officer for their Customer Contact Centre to provide exceptional customer service regarding life and health insurance products. The ideal candidate should have at least three years of customer service or call center experience, with relevant qualifications and strong interpersonal skills

Job Summary

  • Prudential aims to create a culture of diversity and inclusion.
  • The role involves providing best-in-class customer service for insurance products.
  • Employees are supported in their career ambitions and personal growth.

Matching Summary

Match Score: 75

Prudential Corporation Asia Ltd is seeking an Officer for their Customer Contact Centre to provide exceptional customer service regarding life and health insurance products. The ideal candidate should have at least three years of customer service or call center experience, with relevant qualifications and strong interpersonal skills.

Skills & Requirements

Must-have

  • 3 years of customer service experience
  • Good written/spoken English/Chinese
  • Proficient in Microsoft Office

Nice-to-have

  • Customer focused and result oriented
  • Good analytical and problem solving skills
  • Able to work independently under pressure

Key Requirements

  • Tertiary education
  • Passed IIQE Paper 1, 3 and 5
  • Experience in insurance or financial industry

Work Rights

Not specified

Tailored Resume

Cover Letter