In-associate – Salesforce Configuration Analyst – It Services Co. _ Ifs – Pan India
Jobs Ta Pwc
Salesforce configuration within sales cloud
Technical support to salesforce users globally
Experience with workflows and validation rules
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Salesforce Configuration Analyst will be responsible for ongoing worldwide support and configuration requests specific to PwC Salesforce implementation.
PwC offers a purpose-led and values-driven work environment powered by technology that drives innovation, supporting wellbeing, inclusive benefits, flexibility programmes, and mentorship.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
Salesforce configuration within Sales Cloud
Technical support to Salesforce Users globally
Experience with workflows and validation rules
Reports and dashboards development
Metadata analysis experience
ITIL methodologies in enterprise Salesforce projects
ServiceNow familiarity for reporting and configuration
Nice-to-have
Advanced Excel skills
Strong communication and analytical skills
Ability to adapt to rapid changes
Team player with positive working environment
Proficiency with CRM Analytics administration
Experience with Data Loader and Workbench tools
Effective ticket management using ServiceNow
Key Requirements
3+ years experience in enterprise-level Salesforce projects
3+ years experience in Salesforce configuration
Bachelor or Master Degree
Experience using ITIL methodologies
Proficiency in documenting business processes and system designs