Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, United States
Base: $20ph; bonus/equity: not specified; benefits...
On-site
Handle inbound customer service calls
Monitor customer account details
Accurate data input
Driveway Finance Corporation is seeking a Customer Service Call Center Representative to join its team in Tigard, OR. The role involves handling inbound customer calls, providing excellent service, and managing customer account details. The position offers competitive pay and comprehensive benefits

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Handle inbound from customers in a Call Center environment while delivering quality service and monitor customer account details for non-payments, declined payments, delayed payments and other irregularities.
  • We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

Driveway Finance Corporation is seeking a Customer Service Call Center Representative to join its team in Tigard, OR. The role involves handling inbound customer calls, providing excellent service, and managing customer account details. The position offers competitive pay and comprehensive benefits.

Salary

Base: $20/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handle inbound customer service calls
  • Monitor customer account details
  • Accurate data input
  • Excellent communication skills
  • Strong attention to detail

Nice-to-have

  • Spanish language proficiency
  • Adapt to change
  • Focus on results
  • Desire to keep learning

Key Requirements

  • Previous telephone customer service experience preferred
  • PC skills including MS Office
  • Ability to perform accurate data input

Work Rights

Not specified

Tailored Resume

Cover Letter