Content Developer, Customer Trust Content Management

Amazon

Ka, IN, United States
On-site
Process document creation
Customer-facing communications
Content readability and usability
Develop standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers

Job Summary

  • Develop standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers.
  • Work with global stakeholders to understand business priorities and legal requirements to drive the need for high-quality content.
  • Contribute to team-level goals and initiatives, troubleshoot tool issues impacting content, and flag issues to relevant tech teams.

Matching Summary

Develop standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers.

Skills & Requirements

Must-have

  • process document creation
  • customer-facing communications
  • content readability and usability
  • risk and fraud investigator documentation
  • global audience messaging

Nice-to-have

  • self-motivated improvement
  • fast-paced environment adaptability
  • stakeholder collaboration
  • data-driven content decisions

Key Requirements

  • Proven track record of delivery
  • Experience in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter