Solar Service Coordinator

Comcast

Base: $20.21 - $30.31; bonus/equity: not specified...
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Field technician schedule coordination
Workforce management system utilization
Customer appointment scheduling delays reduction
** Comcast is seeking a Solar Service Coordinator for Solar Energy World, which focuses on managing technician schedules and enhancing customer service in the solar panel installation sector. The role involves coordinating technician workloads, ensuring adherence to service agreements, and maintaining communication with field leadership and customers. **

Job Summary

  • This role focuses on building and managing technician schedules to ensure appointment availability and adherence to service level agreements.
  • The position requires regular, consistent attendance and the ability to work variable schedules including nights, weekends, and overtime as necessary.
  • Employees are expected to own the customer experience, act as promoters of products, and leverage company technology to support business objectives.

Matching Summary

Match Score: 75

** Comcast is seeking a Solar Service Coordinator for Solar Energy World, which focuses on managing technician schedules and enhancing customer service in the solar panel installation sector. The role involves coordinating technician workloads, ensuring adherence to service agreements, and maintaining communication with field leadership and customers. **

Salary

Base: $20.21 - $30.31; Bonus/Equity: Not specified; Benefits: Best-in-class benefits provided

Skills & Requirements

Must-have

  • Field technician schedule coordination
  • Workforce management system utilization
  • Customer appointment scheduling delays reduction
  • Variable schedule including nights and weekends
  • Ticketing system for communication

Nice-to-have

  • Enthusiastic learner of digital tools
  • Teamwork and open to new ideas
  • Active part of Net Promoter System
  • Support culture of inclusion

Key Requirements

  • High School Diploma or GED
  • 2-5 years relevant work experience
  • Ability to work variable shifts and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter