Customer Success Manager - Adaptive Planning

Workday

San Francisco, CA, USA
Base: $107,000 - $160,400; bonus/equity: not speci...
Fully remote
3+ years experience as a csm
2+ years experience with change management
2+ years using crm and customer success tools
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will establish trusted advisor relationships with customers to drive value, adoption, and retention.
  • Workday offers a supportive culture that invests in your growth and development.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $107,000 - $160,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years experience as a CSM
  • 2+ years experience with change management
  • 2+ years using CRM and customer success tools

Nice-to-have

  • Strong relationship-building skills
  • Ability to manage ambiguity
  • Experience in financial ERP space

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Proven account management experience
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter