Cx Designer

Roche UK

Not specified (could be determined based on company policy or further clarification).
Customer-centric journey design
Stakeholder collaboration
Cx framework support
Roche UK is seeking a Cx Designer to enhance consumer healthcare experiences by implementing customer experience (CX) strategies and facilitating collaboration across global teams. The role involves redesigning customer journeys and developing solutions that prioritize user engagement and satisfaction

Job Summary

  • This role is critical in translating CX strategy into real, meaningful healthcare experiences.
  • Support the identification and synthesis of journey pain points and moments to delight.
  • Join Roche, where every voice matters.

Matching Summary

Match Score: 85

Roche UK is seeking a Cx Designer to enhance consumer healthcare experiences by implementing customer experience (CX) strategies and facilitating collaboration across global teams. The role involves redesigning customer journeys and developing solutions that prioritize user engagement and satisfaction.

Skills & Requirements

Must-have

  • customer-centric journey design
  • stakeholder collaboration
  • CX framework support

Nice-to-have

  • human-centered design methods
  • experience improvement opportunities
  • collaborative relationships

Key Requirements

  • experience in customer experience design
  • collaboration with multidisciplinary teams

Work Rights

Not specified

Tailored Resume

Cover Letter