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UPPER SPRING CONSULTING PTE. LTD. is seeking an Accounts Manager to serve as the primary point of contact for client needs, foster relationships, and ensure successful service delivery in the IT sector. The ideal candidate will have at least four years of relevant experience and strong communication skills, particularly in the network and cybersecurity domains.
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Job Summary
The role involves serving as the main point of contact to build and strengthen client relationships while ensuring timely delivery of solutions.
Candidates will be responsible for identifying upsell, cross-sell, and renewal opportunities by analyzing customer behavior and product usage.
The position requires collaborating with internal teams to improve business processes and acting as a customer advocate to enhance the buying experience.
Matching Summary
Match Score: 75
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UPPER SPRING CONSULTING PTE. LTD. is seeking an Accounts Manager to serve as the primary point of contact for client needs, foster relationships, and ensure successful service delivery in the IT sector. The ideal candidate will have at least four years of relevant experience and strong communication skills, particularly in the network and cybersecurity domains.
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Skills & Requirements
Must-have
4 years of account experience
IT sector knowledge preferred
Strong network and cybersecurity background
Bid management experience
Client relationship building skills
Nice-to-have
Natural relationship builder with integrity
Strategic rapport building abilities
Self-motivated results-driven mindset
Excellent listening and negotiation skills
Key Requirements
Diploma or Bachelor's Degree in Marketing, Business, IT, Communications, Engineering
Minimum 4 years of account and customer experience
Knowledge in IT sector with strong network and cybersecurity focus