Base: $28.00ph - $42.00ph; bonus/equity: not speci...
Hybrid
It desktop services support
Ticket management system
Customer service focus
The purpose of this role is to provide IT support by troubleshooting hardware and software for assigned site(s) as well as people working remote from a QBE office ensuring a quality end user experience
Job Summary
The purpose of this role is to provide IT support by troubleshooting hardware and software for assigned site(s) as well as people working remote from a QBE office ensuring a quality end user experience.
This role is hybrid, where you will be expected to be in the office 2-3 days per week.
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
Matching Summary
The purpose of this role is to provide IT support by troubleshooting hardware and software for assigned site(s) as well as people working remote from a QBE office ensuring a quality end user experience.
Salary
Base: $28.00/hour - $42.00/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
IT desktop services support
ticket management system
customer service focus
Nice-to-have
process improvement
cultural expectations
collaboration and creativity
Key Requirements
Associate’s degree or equivalent experience
knowledge of Microsoft Windows 11
experience with Citrix Workspace and Active Directory