Oversee analytics tools development and maintenance
Manage field alignment processes
The Associate Director, Strategy & Operations, Customer Experience, Patient Access Liaison (PAL) is responsible for leading and managing all core components for the PAL team to execute daily activities
Job Summary
The Associate Director, Strategy & Operations, Customer Experience, Patient Access Liaison (PAL) is responsible for leading and managing all core components for the PAL team to execute daily activities.
Key responsibilities include management of Rules of Engagement and Ways of Work, overseeing analytics tools, managing field alignments, ensuring readiness for key meetings, executing training, and developing strategic resources.
Bristol Myers Squibb offers a wide variety of competitive benefits, services and programs that provide employees with the resources to pursue their goals, both at work and in their personal lives.
Matching Summary
The Associate Director, Strategy & Operations, Customer Experience, Patient Access Liaison (PAL) is responsible for leading and managing all core components for the PAL team to execute daily activities.
Salary
Base: $162,660 - $197,101; Bonus/Equity: Additional incentive cash and stock opportunities may be available; Benefits: Health Coverage, Wellbeing Support, Financial Well-being and Protection, Work-life benefits
Skills & Requirements
Must-have
Manage Rules of Engagement and Ways of Work
Oversee analytics tools development and maintenance
Manage field alignment processes
Ensure readiness for key meetings
Execute onboarding and upskilling training
Develop and implement strategic resources
Nice-to-have
Transforming patients' lives through science
Human touch to every treatment
Balance and flexibility in work environment
Growth and thrive opportunities
Key Requirements
Minimum 5 years of experience
Bachelor's degree in a relevant field
Ability to work effectively with cross-functional teams