Patient Access Rep - Imaging - Full Time

Kingman Regional Medical Center

Kingman, AZ, United States
Excellent customer service skills
Adheres to behavioral expectations agreement
Handles incoming calls and inquiries
Completes the registration process for patients, including verification of benefits, discharge, collection of copays, balancing of accounts, and general data entry

Job Summary

  • Completes the registration process for patients, including verification of benefits, discharge, collection of copays, balancing of accounts, and general data entry.
  • Provides excellent customer service, contributes to overall patient satisfaction, and adheres to the Behavioral Expectations Agreement.
  • Regularly works nights, weekends, holidays, and extended hours when needed, and floats to other work areas as requested.

Matching Summary

Completes the registration process for patients, including verification of benefits, discharge, collection of copays, balancing of accounts, and general data entry.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Adheres to Behavioral Expectations Agreement
  • Handles incoming calls and inquiries
  • Balances daily cash and reports
  • Utilizes insurance eligibility tools

Nice-to-have

  • Willingness to assist co-workers
  • Participates in process improvement
  • Floats to other work areas

Key Requirements

  • High School Diploma or equivalent
  • Minimum 1 year customer service/office experience
  • American Heart Association BLS upon start

Work Rights

Not specified

Tailored Resume

Cover Letter