Customer Experience Associate

TJX Australia (TK Maxx)

San Jose, CA, United States
Base: $18.95 to $19.45 ph; bonus/equity: not speci...
Customer service leadership
Front of store team oversight
Loyalty program promotion
You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development

Job Summary

  • You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.
  • This role involves leading by example to create a positive internal and external customer experience while promoting loyalty programs and maintaining store organization.
  • Benefits include associate discounts, 401(k) plans, health and insurance options, paid leave, and various employee assistance programs.

Matching Summary

You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.

Salary

Base: $18.95 to $19.45 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, 401(k), medical/dental/vision, paid leave, and more

Skills & Requirements

Must-have

  • Customer service leadership
  • Front of store team oversight
  • Loyalty program promotion
  • POS system support
  • Store safety awareness
  • Merchandising techniques
  • Flexible scheduling including nights and weekends

Nice-to-have

  • Training and mentoring associates
  • Strong communication skills
  • Organizational skills with attention to detail
  • Team player
  • Ability to multitask
  • Responding to unexpected situations

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter