Menedżer Ds. Retencji Klientów I Omnichannel (m/f/d)

lyreco.de

Komorów, Poland
Attractive compensation; performance bonus system;...
Hybrid
5-6 years e-commerce experience
Ai tools and automation expertise
Team management of 2-3 specialists
The role involves leading a team to build a new growth pillar based on retention, customer development, and e-commerce performance

Job Summary

  • The role involves leading a team to build a new growth pillar based on retention, customer development, and e-commerce performance.
  • Candidates will be responsible for implementing AI tools for personalization and creating predictive models for churn and LTV.
  • The company offers a hybrid work model, private medical care, and access to a platform for psychological and financial support.

Matching Summary

The role involves leading a team to build a new growth pillar based on retention, customer development, and e-commerce performance.

Salary

Attractive compensation; Performance bonus system; Not specified

Skills & Requirements

Must-have

  • 5-6 years e-commerce experience
  • AI tools and automation expertise
  • Team management of 2-3 specialists
  • GA4 and PowerBI proficiency
  • Omnichannel marketing strategy

Nice-to-have

  • Experience with Eloqua or similar MA
  • Agile marketing methodology knowledge
  • Cross-sell and up-sell project leadership
  • Data-driven customer lifecycle focus

Key Requirements

  • Minimum 5-6 years of relevant experience
  • Proven experience in managing small teams
  • Strong understanding of data analytics and KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter