Job Summary

• The Customer Care Manager – Allflex leads the day‑to‑day operations of the Allflex Tag Customer Care team, ensuring quality, accuracy, and efficiency in supporting customers who purchase and use Allflex identification products.
• This role serves as the primary escalation point for Allflex tag ordering, product configuration, returns, and troubleshooting, providing leadership, coaching, training, and performance oversight.
• The successful candidate will be eligible for annual bonus and long-term incentive, if applicable, and offered a comprehensive package of benefits including medical, dental, vision healthcare, retirement benefits, paid holidays, vacation, and compassionate and sick days.

Matching Summary

Salary

Base: $87,300.00 - $137,400.00; Bonus/Equity: Annual bonus and long-term incentive, if applicable; Benefits: Medical, dental, vision healthcare and other insurance benefits, retirement benefits, 401(k), paid holidays, vacation, and compassionate and sick days

Skills & Requirements

Key Requirements

• 5 years of customer support experience
• 2 years of SAP experience
• Demonstrated leadership experience
• Bachelor’s degree or equivalent experience

Work Rights