Client Relations Specialist

RELX (Singapore) Pte Ltd

San Jose, CA, USA
Base: $56,200 - $93,700 (home based-ohio); base: $...
Hybrid
Experience as attorney or in legal field
Ba/bs degree required
Jd or mls strongly preferred
This role acts as a bridge between customers using Lex Machina and the Product Engineering Team building the product

Job Summary

  • This role acts as a bridge between customers using Lex Machina and the Product Engineering Team building the product.
  • The company provides strategic insights on judges, lawyers, and law firms to help clients anticipate legal outcomes and win cases.
  • Employees enjoy flexible working hours, comprehensive health benefits, and a commitment to inclusion and diversity.

Matching Summary

This role acts as a bridge between customers using Lex Machina and the Product Engineering Team building the product.

Salary

Base: $56,200 - $93,700 (Home based-Ohio); Base: $59,200 - $98,600 (U.S. National); Geographic differentials may apply

Skills & Requirements

Must-have

  • Experience as attorney or in legal field
  • BA/BS degree required
  • JD or MLS strongly preferred
  • Experience with legal research tools
  • Ability to explain complex legal concepts

Nice-to-have

  • Experience working in a legal library
  • Familiarity with customer support processes
  • Experience writing knowledgebase articles
  • Experience conducting virtual training sessions
  • Strong analytical and critical thinking skills

Key Requirements

  • BA/BS degree required
  • JD or MLS strongly preferred
  • Attorney or legal field experience required
  • US work authorization implied by location

Work Rights

Not specified

Tailored Resume

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