Job 19133

Amplifon

Olbia, Italy
Full time onsite
Previous customer assistance experience
Crm system usage proficiency
Front office management skills
Amplifon is seeking a Customer Relations Manager for its Olbia, Italy location, focusing on enhancing customer satisfaction and business opportunities. The role involves both front office and back office responsibilities, requiring strong communication skills and previous customer service experience

Job Summary

  • The role involves supporting clients in rediscovering the emotions of sound while ensuring high satisfaction levels.
  • Responsibilities include managing front office activities such as client reception, database updates, and post-sales service execution.
  • The company offers a dynamic environment focused on continuous innovation and high-level professional training opportunities.

Matching Summary

Match Score: 85

Amplifon is seeking a Customer Relations Manager for its Olbia, Italy location, focusing on enhancing customer satisfaction and business opportunities. The role involves both front office and back office responsibilities, requiring strong communication skills and previous customer service experience.

Skills & Requirements

Must-have

  • Previous customer assistance experience
  • CRM system usage proficiency
  • Front office management skills
  • Database management capabilities
  • Appointment scheduling expertise

Nice-to-have

  • Strong empathy and communication skills
  • Proactive mindset with initiative
  • Team collaboration spirit
  • Multitasking and prioritization abilities
  • Retail sales orientation

Key Requirements

  • Experience in customer care or sales roles
  • Proficiency with standard software packages
  • Knowledge of CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter