Issrrn000690 - Infra Tech Support Practitioner Copy 01

ANZ

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Service desk management
Incident and outage resolution
Disaster recovery procedures
** The job posting is for an Infra Tech Support Practitioner at ANZ, focusing on Service Desk Management and problem-solving in a collaborative environment. The role requires a Bachelor's degree and beginner-level skills in relevant areas, with an emphasis on developing expertise and maintaining operational continuity. **

Job Summary

  • This role involves developing expertise in Service Desk Management while fostering a collaborative environment to address challenges thoughtfully.
  • Ensure production systems operate according to defined Service Level Agreements and drive incident and outage resolution with clear communication.
  • Establish disaster recovery procedures and maintain data retention practices to safeguard operational continuity.

Matching Summary

Match Score: 75

** The job posting is for an Infra Tech Support Practitioner at ANZ, focusing on Service Desk Management and problem-solving in a collaborative environment. The role requires a Bachelor's degree and beginner-level skills in relevant areas, with an emphasis on developing expertise and maintaining operational continuity. **

Skills & Requirements

Must-have

  • Service Desk Management
  • Incident and outage resolution
  • Disaster recovery procedures
  • Production system availability
  • Data retention practices

Nice-to-have

  • Problem solving skills
  • Communication skills
  • Organizational skills
  • Analytical thinking
  • Customer service orientation

Key Requirements

  • Beginner proficiency in Service Desk Management
  • Minimum 0 years experience in related skills
  • Bachelor's Degree in relevant field

Work Rights

Not specified

Tailored Resume

Cover Letter