Senior Production Readiness Manager

Workday

India
Not specified; not specified; not specified
Fully remote
7+ years technical support experience
5+ years erp system performance support
Bs or ms in technical degree
Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The ideal candidate will leverage their technical expertise and customer relations skills to ensure successful deployments and performance testing for Workday's strategic clients

Job Summary

  • The company is a Fortune 500 leading AI platform shaping the future of work with a culture rooted in integrity and empathy.
  • This role serves as the voice of the customer, driving resolution of performance issues and managing expectations during critical deployment periods.
  • Candidates must possess deep technical competence in Workday products and the ability to coordinate internal teams to meet project deliverables on time.

Matching Summary

Match Score: 85

Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The ideal candidate will leverage their technical expertise and customer relations skills to ensure successful deployments and performance testing for Workday's strategic clients.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years ERP system performance support
  • BS or MS in Technical Degree
  • Strong knowledge of Workday Architecture
  • Ability to influence senior leadership

Nice-to-have

  • Crisis management experience
  • Experience with HR or Payroll applications
  • Passion for learning new products quickly
  • Ability to thrive with ambiguity
  • Strong storytelling skills for technical architecture

Key Requirements

  • 7+ years providing technical support for complex software
  • 5+ years in customer support or consulting with ERP focus
  • BS or MS in Computer Science, MIS, or equivalent experience
  • APJ shift availability (6:30am to 3:30pm India time)

Work Rights

Not specified

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