Base: $25 - $30 ph; bonus/equity: not specified; b...
Hybrid
Uphold luxury service standards
Cultivate strong client relationships
Deep product knowledge and expertise
Join CHANEL's Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House
Job Summary
Join CHANEL's Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House.
In this role, you will play a pivotal part in building and nurturing client relationships through various contact channels.
Benefits and Perks include Wellbeing resources, Family and care giving benefits, Generous paid time off policies, 401K, pension and other incentives, and Robust healthcare offerings.
Matching Summary
Join CHANEL's Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House.
Salary
Base: $25 - $30 per hour; Bonus/Equity: Not specified; Benefits: Wellbeing resources, Family and care giving benefits, Generous paid time off, 401K, pension, Robust healthcare offerings
Skills & Requirements
Must-have
Uphold luxury service standards
Cultivate strong client relationships
Deep product knowledge and expertise
Solutions-oriented problem solving
Seamless client journey across touchpoints
Assist with online purchases and returns
Nice-to-have
Empathize with clients
Proactive and tech-savvy mindset
Open to feedback and coaching
Positive and enthusiastic attitude
Thrive in collaborative environment
Key Requirements
2-3 years of experience in a related role
Onsite presence in Piscataway, NJ required for onboarding
Hybrid scheduling offered upon successful completion of onboarding