Implementation Team Lead - Ezyvet Emea

Idexx

Wimbledon, United Kingdom
Base: 60,000.00 gbp annual; bonus/equity: opportun...
Hybrid
Saas technical implementations
Veterinary hospital operations
People-first leader
The Implementation Team Lead will stabilize delivery, strengthen cross-functional alignment, and embed best practice processes that scale for the EMEA team of Veterinary Software Specialists implementing ezyVet

Job Summary

  • The Implementation Team Lead will stabilize delivery, strengthen cross-functional alignment, and embed best practice processes that scale for the EMEA team of Veterinary Software Specialists implementing ezyVet.
  • You will be responsible for leading the EMEA team of Veterinary Software Specialists who implement our premium software product ezyVet, to veterinary practices, developing the team to deliver predictable, high-quality deployments and early life customer adoption.
  • The role is hybrid with onsite at our Wimbledon office 2-3 days per week, with expected travel onsite in support of EMEA customer delivery and corporate programme management, and some international travel to collaborate with CX colleagues.

Matching Summary

The Implementation Team Lead will stabilize delivery, strengthen cross-functional alignment, and embed best practice processes that scale for the EMEA team of Veterinary Software Specialists implementing ezyVet.

Salary

Base: 60,000.00 GBP Annual; Bonus/Equity: Opportunity for annual bonuses; Benefits: Medical Insurance, Cycle to work scheme, Work from home and wellbeing stipends, 10% pension contribution

Skills & Requirements

Must-have

  • SaaS technical implementations
  • Veterinary hospital operations
  • people-first leader
  • data-guided decisions
  • cross-functional workflows
  • servant leadership
  • customer relationships

Nice-to-have

  • calm under pressure
  • psychological safety
  • professional integrity
  • mature judgement
  • detail-oriented
  • highly organized

Key Requirements

  • Proven people-leadership experience
  • Strong business acumen
  • Exceptional communication and interpersonal skills
  • Experience in software deployment or veterinary practice operations
  • Ability to manage multiple priorities
  • Hybrid work model
  • Travel required

Work Rights

Not specified

Tailored Resume

Cover Letter