Property Claims Team Leader

Hiscox

Experience in insurance industry team leadership
Proven ability to handle claim escalations
Track record of meeting service level objectives
The role involves managing a team of Claims Underwriters handling personal and commercial property claims up to £100,000

Job Summary

  • The role involves managing a team of Claims Underwriters handling personal and commercial property claims up to £100,000.
  • Success requires inspiring the team to deliver market-leading service while maintaining the Hiscox reputation for empathetic claims handling.
  • The position demands constant monitoring of key performance indicators including speed of settlement and net promoter scores.

Matching Summary

The role involves managing a team of Claims Underwriters handling personal and commercial property claims up to £100,000.

Skills & Requirements

Must-have

  • Experience in insurance industry team leadership
  • Proven ability to handle claim escalations
  • Track record of meeting service level objectives

Nice-to-have

  • Strong interpersonal skills for relationship building
  • Commercial acumen to contribute to strategy
  • Ability to coach and develop high performers

Key Requirements

  • Dip CII or Dip CILA qualification
  • Good experience in similar insurance role
  • Proven track record in leading and motivating teams

Work Rights

Not specified

Tailored Resume

Cover Letter