Child Support Functional Analyst

North Carolina Department of Health and Human Services

Raleigh, North Carolina, US
Base: $57,983 - $101,470; budgeted salary: $57,983...
Onsite
System user support and testing
Business requirement gathering sessions
Federal and state law interpretation
The North Carolina Department of Health and Human Services is seeking a Child Support Functional Analyst to support the Automated Collection and Tracking System (ACTS) and other child support programs. The role involves system user support, enhancement, development, testing, planning, and quality assurance within the Functional Team based in Raleigh, North Carolina

Job Summary

  • The position supports the North Carolina Child Support program by researching and testing systems including ACTS and federal portals.
  • Responsibilities include leading business requirement gathering, designing new programs, and conducting User Acceptance Testing for system enhancements.
  • The role offers comprehensive benefits including health insurance, retirement plans, NCFlex options, and paid parental leave.

Matching Summary

Match Score: 85

The North Carolina Department of Health and Human Services is seeking a Child Support Functional Analyst to support the Automated Collection and Tracking System (ACTS) and other child support programs. The role involves system user support, enhancement, development, testing, planning, and quality assurance within the Functional Team based in Raleigh, North Carolina.

Salary

Base: $57,983 - $101,470; Budgeted salary: $57,983; Benefits: Health insurance, retirement, NCFlex, paid leave

Skills & Requirements

Must-have

  • System user support and testing
  • Business requirement gathering sessions
  • Federal and state law interpretation
  • Automated Collection and Tracking System usage
  • Microsoft Office Suite proficiency

Nice-to-have

  • Experience with NC Child Support Program
  • Social service program background
  • Data warehouse interface experience
  • Web related production support tickets
  • Team collaboration in functional unit

Key Requirements

  • Bachelor's degree in related discipline
  • Two years of programmatic experience
  • Equivalent combination of training and experience

Work Rights

Not specified

Tailored Resume

Cover Letter