Workday is seeking a Specialized Customer Success Manager for Talent AI, a customer-facing role focused on enhancing AI-powered Talent Acquisition workflows. The ideal candidate will possess experience in customer success, talent acquisition, and AI/ML products while embracing a culture rooted in integrity and collaboration
Job Summary
This role is part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
The company offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow.
Candidates will collaborate with global teams across North America, EMEA, and APAC to empower customers to succeed with AI in Talent Acquisition.
Matching Summary
Match Score: 85
Workday is seeking a Specialized Customer Success Manager for Talent AI, a customer-facing role focused on enhancing AI-powered Talent Acquisition workflows. The ideal candidate will possess experience in customer success, talent acquisition, and AI/ML products while embracing a culture rooted in integrity and collaboration.
Salary
Base: $95,000 - $142,600 USD (Atlanta); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
3+ years customer-facing services role
2+ years Talent Acquisition or HR experience
1+ year AI/ML data-driven product experience
Strategic customer engagement leadership
Executive stakeholder relationship management
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Comfortable in evolving incubating environments
Strong verbal and written communication skills
Ability to translate complex AI concepts
Key Requirements
Bachelor's degree or equivalent work experience
Ability to travel up to 15%
Experience in complex software or SaaS environment