Director, Technology Customer Success

Jones Lang Lasalle Ip Inc

Singapore, Singapore
On-site
Analytics and insights solutions deployment
Cross-functional team coordination
Client satisfaction assurance
JLL is seeking a Director of Technology Customer Success in Singapore to lead analytics and insights solutions for clients. The role involves project management, stakeholder communication, and ensuring client satisfaction while collaborating with cross-functional teams

Job Summary

  • The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients.
  • You will be responsible for managing the deployment of a solution cooperating with analysts, implementation specialists, engineers, and testers.
  • The role involves managing user acceptance testing and release plans, as well as communications with stakeholders and management.

Matching Summary

Match Score: 85

JLL is seeking a Director of Technology Customer Success in Singapore to lead analytics and insights solutions for clients. The role involves project management, stakeholder communication, and ensuring client satisfaction while collaborating with cross-functional teams.

Skills & Requirements

Must-have

  • Analytics and insights solutions deployment
  • Cross-functional team coordination
  • Client satisfaction assurance
  • Technical project planning and execution
  • Stakeholder communication management

Nice-to-have

  • Continuous improvement in analytics
  • Long term client relationships
  • Customer service focus

Key Requirements

  • IT Project management with software delivery focus
  • Demonstrated expertise in CRE applications
  • Business analysis and requirements gathering
  • Proven ability to navigate large matrix organizations
  • Knowledge of real estate industry preferred

Work Rights

Not specified

Tailored Resume

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