Senior Premium Operations Manager - Raymond James Stadium
Legends & ASM Global
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Oversee premium suite and club operations
Manage labor and cost controls
Lead event-day command presence
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The Senior Premium Operations Manager at Legends & ASM Global is tasked with overseeing premium hospitality experiences at Raymond James Stadium, ensuring exceptional service and operational efficiency. This role includes managing teams, enhancing guest experiences, and maintaining financial accountability while collaborating with various departments.
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Job Summary
The Senior Premium Operations Manager leads the execution of all premium hospitality experiences including suites, clubs, and catering operations.
This role ensures exceptional guest service, operational efficiency, and financial performance while collaborating cross-functionally with culinary, sales, and facility teams.
The position requires direct management of premium staff, conducting pre-event briefings, and driving continuous improvement through accountability and elevated service standards.
Matching Summary
Match Score: 75
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The Senior Premium Operations Manager at Legends & ASM Global is tasked with overseeing premium hospitality experiences at Raymond James Stadium, ensuring exceptional service and operational efficiency. This role includes managing teams, enhancing guest experiences, and maintaining financial accountability while collaborating with various departments.
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Skills & Requirements
Must-have
Oversee premium suite and club operations
Manage labor and cost controls
Lead event-day command presence
Develop SOPs for service execution
Partner with culinary and sales teams
Nice-to-have
High-end hospitality experience
Cross-functional collaboration skills
Process improvement mindset
Strong guest relationship management
Key Requirements
Experience in premium hospitality or stadium operations
Proven track record in team leadership and development
Financial oversight and budget management capabilities