Customer Experience Technician - West Auckland

Fisher & Paykel Appliances

West Auckland, New Zealand
Not specified; compyny bonus & incentive scheme av...
Flexible hours (monday-friday)
Essential experience in appliance repair
Relevant new zealand electrical qualifications easq
Registered electrical licence required
Fisher & Paykel Appliances is seeking a Customer Experience Technician in West Auckland who will provide technical service and support for their products. The ideal candidate should have experience in appliance repair, relevant electrical qualifications, and strong communication skills, while enjoying flexible working hours and opportunities for professional growth

Job Summary

  • The role involves performing service calls and repairs of products in customer homes while providing best-in-class customer service.
  • Employees will have the opportunity to share knowledge with the wider team and participate in ongoing training and development.
  • The company offers flexible working hours, a company van, substantial product discounts, and a superannuation scheme above KiwiSaver.

Matching Summary

Match Score: 85

Fisher & Paykel Appliances is seeking a Customer Experience Technician in West Auckland who will provide technical service and support for their products. The ideal candidate should have experience in appliance repair, relevant electrical qualifications, and strong communication skills, while enjoying flexible working hours and opportunities for professional growth.

Salary

Not specified; Company bonus & Incentive Scheme available; Superannuation scheme above KiwiSaver included

Skills & Requirements

Must-have

  • Essential experience in appliance repair
  • Relevant New Zealand Electrical Qualifications EASQ
  • Registered Electrical Licence required
  • Strong communication skills
  • Clean criminal history and driver's license

Nice-to-have

  • Hands-on experience in electrical fault diagnosis
  • Experience with cookware diagnostics and repair
  • GAS licence advantageous
  • Ability to provide premium customer service
  • Open to relocation after induction period

Key Requirements

  • Minimum EASQ (Electrical Appliance Serviceperson Qualified)
  • Registered Electrical Licence
  • Driver's license
  • Pre-employment medical clearance

Work Rights

Not specified

Tailored Resume

Cover Letter