Job Summary

• The Service Operations Coordinator provides specialized support to the Service Business tendered repair process, including booking orders, initiating downpayments, requisitioning parts, and coordinating with customers and operations for planned repairs.
• The role interacts with various stakeholders to increase tender repair revenues and enhance customer communication, while also performing general office and administrative tasks.
• KONE offers a competitive salary range of $58,600 – $76,900, a 5% target annual bonus, and a comprehensive benefits package including health insurance, 401K with employer match, and tuition reimbursement.

Matching Summary

Salary

Base: $58,600 – $76,900; Bonus/Equity: 5% Target Annual Bonus; Benefits: Medical, Dental, Vision, 401K Employer Match, PTO, etc.

Skills & Requirements

Key Requirements

• 2+ years customer service experience
• High School education or equivalent
• Proficient in MS Word and Excel
• Well Organized
• Customer service mindset

Work Rights