Junior Help Desk Technician - All Shifts Available - Active Top Secret Required

General Dynamics IT (GDIT)

Washington, District of Columbia, United States
Base: $30.44 - $41.18; bonus/equity: not specified...
Fully remote
Provide world-class it support
First point of contact
Troubleshoot hardware and software
As a Help Desk Technician, you are the foundation of our overall approach to executive IT support

Job Summary

  • As a Help Desk Technician, you are the foundation of our overall approach to executive IT support.
  • You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.
  • Our work depends on a Help Desk Technician joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement.

Matching Summary

As a Help Desk Technician, you are the foundation of our overall approach to executive IT support.

Salary

Base: $30.44 - $41.18; Bonus/Equity: Not specified; Benefits: Variety of medical plan options, dental, vision, 401(k) with match, paid time off, disability benefits, life insurance

Skills & Requirements

Must-have

  • Provide world-class IT support
  • First point of contact
  • Troubleshoot hardware and software
  • Support Microsoft Office 365
  • Support Active Directory products

Nice-to-have

  • Professionalism and initiative
  • Fast-paced environment
  • Extensive training options
  • Collaborative and adaptable

Key Requirements

  • 3+ years of related experience
  • Associates' Degree in IT related discipline
  • Active Top Secret Clearance
  • SCI Eligibility Required
  • CompTIA Security+ required within 6 months

Work Rights

US Citizenship Required

Tailored Resume

Cover Letter