Client Services Manager

HUB International Limited

Not specified; not specified; competitive + flexib...
**
10+ years employee benefits insurance experience
5+ years supervisory experience
Active life & health license or ability to obtain
** HUB International Limited is seeking a Client Services Manager to oversee their Employee Benefits Account Management team. The role involves team leadership, operational management, and client advocacy, requiring significant experience in employee benefits insurance. **

Job Summary

  • The role involves managing a team of employee benefits service staff including Account Executives and operational personnel while guiding them on work quality and client-facing standards.
  • HUB offers a competitive environment with continuous opportunities for growth, development, and flexible benefits options rooted in current needs that evolve over time.
  • This leadership position requires overseeing project management processes, maintaining KPI dashboards, and driving the adoption of core technology platforms like BenefitPoint and Employee Navigator.

Matching Summary

Match Score: 75

** HUB International Limited is seeking a Client Services Manager to oversee their Employee Benefits Account Management team. The role involves team leadership, operational management, and client advocacy, requiring significant experience in employee benefits insurance. **

Salary

Not specified; Not specified; Competitive and flexible benefits options

Skills & Requirements

Must-have

  • 10+ years employee benefits insurance experience
  • 5+ years supervisory experience
  • Active Life & Health License or ability to obtain
  • Experience leading organizational change initiatives
  • Proficiency with BenefitPoint and Employee Navigator

Nice-to-have

  • Entrepreneurial spirit and growth mindset
  • Strong relationship building skills
  • Experience with Monday.com and Zywave platforms
  • Ability to balance revenue and client complexity
  • Self-starter willing to learn technical aspects

Key Requirements

  • Bachelor's degree preferred
  • 10-15 years relevant experience
  • Brokerage background strongly preferred
  • Supervisory experience required
  • Change management experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter