Correspondence Representative I

Advocate Health

Base: $20.80 - $31.20; bonus/equity: not specified...
Fully remote
Onbase and epic expertise
Healthcare revenue cycle knowledge
Analyze and resolve discrepancies
Electronically scan and index incoming correspondence using OnBase, applying expertise to assign accurate document types for proper routing into Epic

Job Summary

  • Electronically scan and index incoming correspondence using OnBase, applying expertise to assign accurate document types for proper routing into Epic.
  • Collaborate closely with other departments to clarify document requirements and resolve issues, maintaining high standards of accuracy and speed to support compliance and AR resolution.
  • Access, understand, and explain information from electronic patient billing and medical records systems, including claims inquiry, account history, and account status.

Matching Summary

Electronically scan and index incoming correspondence using OnBase, applying expertise to assign accurate document types for proper routing into Epic.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • OnBase and Epic expertise
  • Healthcare revenue cycle knowledge
  • Analyze and resolve discrepancies
  • Handle inbound/outbound mail
  • Access patient billing systems

Nice-to-have

  • Resilient under pressure
  • Strong human relations skills
  • Proactive communication with leadership

Key Requirements

  • 1 year healthcare experience
  • High School Graduate or GED/HSED
  • Basic to intermediate computer skills
  • Proficient keyboard and 10-key skills

Work Rights

Not specified

Tailored Resume

Cover Letter