Senior Service Account Manager

PURE STORAGE

Remote, United States
Base: $124,000 - $186,000 usd; bonus/equity: may b...
Remote
6 years relevant customer-facing experience
Deep data storage industry fluency
High-stakes operations leadership
Pure Storage is seeking a Senior Service Account Manager to enhance customer relationships and ensure successful product deployments for major enterprise accounts. The role requires a strategic thinker with experience in the data storage industry and strong skills in relationship management and project leadership

Job Summary

  • You will serve as the strategic architect of the customer experience for Everpure's most significant enterprise accounts.
  • The role involves directing complex Pure implementations and migrations within critical change windows to ensure 100% operational continuity.
  • Candidates are expected to facilitate executive-level operational reviews that align innovation with customer business priorities to drive retention.

Matching Summary

Match Score: 85

Pure Storage is seeking a Senior Service Account Manager to enhance customer relationships and ensure successful product deployments for major enterprise accounts. The role requires a strategic thinker with experience in the data storage industry and strong skills in relationship management and project leadership.

Salary

Base: $124,000 - $186,000 USD; Bonus/Equity: May be eligible for incentive pay and/or equity; Benefits: Flexible time off, wellness resources, company-sponsored team events

Skills & Requirements

Must-have

  • 6 years relevant customer-facing experience
  • Deep data storage industry fluency
  • High-stakes operations leadership
  • Complex technical risk analysis
  • Executive stakeholder relationship management

Nice-to-have

  • Mentoring junior team members
  • Creating internal educational content
  • Driving strategic growth reviews
  • Influencing cross-functional engineering teams

Key Requirements

  • 6 years relevant experience in customer-facing roles
  • Proven ability to navigate matrixed environments
  • Strong project management background

Work Rights

Not specified

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