Ford Mobile Service Advisor

Priority Honda Roanoke

Roanoke, US
Not specified (assumed on-site).
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates for repairs
Priority Honda Roanoke is seeking a Ford Mobile Service Advisor to enhance customer satisfaction by effectively communicating service needs and managing repair orders. The role requires a blend of automotive knowledge and excellent customer service skills, with preferred experience in a service advisor or technician role

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best-in-class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 85

Priority Honda Roanoke is seeking a Ford Mobile Service Advisor to enhance customer satisfaction by effectively communicating service needs and managing repair orders. The role requires a blend of automotive knowledge and excellent customer service skills, with preferred experience in a service advisor or technician role.

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates for repairs
  • Writing repair orders
  • Communicating with customers and technicians

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding
  • Exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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