Guest Service Supervisor

St. Regis Hotels & Resorts

Calgary, Canada
On-site
Guest check-in
Payment verification
Room key issuance
Process all guest check-ins, verify identity, form of payment, assign rooms, and issue room keys

Job Summary

  • Process all guest check-ins, verify identity, form of payment, assign rooms, and issue room keys.
  • Ensure accurate account setup, document rate exceptions, and compile daily reports.
  • Support team development, maintain company policies, and ensure a professional and welcoming environment.

Matching Summary

Process all guest check-ins, verify identity, form of payment, assign rooms, and issue room keys.

Skills & Requirements

Must-have

  • guest check-in
  • payment verification
  • room key issuance
  • account setup
  • report compilation
  • team supervision

Nice-to-have

  • positive guest interaction
  • professional communication
  • problem-solving skills
  • team collaboration

Key Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter