Senior Csr (corporate, Sr. Registered Agent Services) – Hybrid (nationwide) R0055681

Wolters Kluwer

Multiple Locations, , US
Base: $34,000.00 - $57,500.00 usd; bonus/equity: e...
2d onsite
Corporate and registered agent industry experience
Advanced verbal and written communication skills
Comprehensive 50 state filing knowledge
As a Senior Customer Service Representative, you will cultivate in-depth customer relationships and ensure customers derive maximum value from our products and services

Job Summary

  • As a Senior Customer Service Representative, you will cultivate in-depth customer relationships and ensure customers derive maximum value from our products and services.
  • This role offers a hybrid work model with two days in office and three days remote, fostering connection with colleagues nationwide.
  • Wolters Kluwer provides competitive benefits including medical, dental, vision plans, 401(k), tuition assistance, paid parental leave, and more.

Matching Summary

As a Senior Customer Service Representative, you will cultivate in-depth customer relationships and ensure customers derive maximum value from our products and services.

Salary

Base: $34,000.00 - $57,500.00 USD; Bonus/Equity: Eligible for bonus; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance, Paid Parental Leave

Skills & Requirements

Must-have

  • Corporate and registered agent industry experience
  • Advanced verbal and written communication skills
  • Comprehensive 50 state filing knowledge
  • CRM systems proficiency
  • Customer relationship management
  • Hybrid work environment
  • Complex onboarding process management

Nice-to-have

  • Cross-functional collaboration
  • Customer advocacy
  • Specialized problem-solving
  • Customer education and training
  • Team collaboration in hybrid settings
  • Analytical skills for customer data

Key Requirements

  • 3-5 years corporate or registered agent experience
  • High school diploma or equivalent
  • Preferred bachelor's degree or equivalent experience
  • Fluent knowledge of corporate document retrieval
  • 50 state filing knowledge for various corporate filings

Work Rights

Not specified

Tailored Resume

Cover Letter